Brian,

I have just been to your site and, according to that...
In over 5 years of business, only three products appear
to have been created... two of which have been discontinued
(already).
Between discontinuing previous products, and offering this
latest, there appears to have been no products for sale - no
income, no business.

A business with just one $60 product (when it becomes
available), two discontinued items, and large gaps in trading.
You may not be using kits, but just what do you think your
Web site and it's figures say about you and your business?

Right or wrong, he is saying what people see when they
view your site... and what will they think if they ever
see these newsgroup threads.

They'll know that I have a very small company. I don't see a thing
wrong with that. If they don't like that... nothing I can do about it.
Items are often discontinued by a manufacturer when their profit
margin becomes unacceptable in the marketplace. Why should I continue
to offer a product that I can't make a reasonable profit on? Do you
run a business?