Mike Maghakian wrote:

they are very good on returns, my friend bought a used antenna from
them, sent it back and they did not charge him a restocking fee.

This makes sense and may explain why so many are receiving
returned goods as new items.

--
M2

Mike Maghakian wrote:
they are very good on returns, my friend bought a used antenna from
them, sent it back and they did not charge him a restocking fee.


there is one dealer www.radios4you.com /(electronic-specialties on eBay)
that does not give refunds under most situations.

from their website:

5. All Sales Final. Sorry we do not offer a satisfaction warranty and do
not accept returns. Reasonable attempts will be made to provide an
upgrade solution if requested and the original product is returned in
new condition. A 25% restocking fee will be deducted for returns without
explicit e-mail approval.





Rusty in Louisville wrote:

I would like to get some opinions about
Universal Radio, Inc., located in Reynoldsburg, Ohio.

My reason for asking is they seem to never ship on time
and always have to back order, sometimes taking 30 days
or more to back order.

Rusty in Louisville




Yes. They are very courteous and helpful. I too have had slow response
insofar as when my item leaves their facility. Takes a week or more
from when the order is placed. I also have experienced the back order
phenomenon on numerous occasions.

I've only ordered from them once, but my experience was generally
good. Shipping charges were listed up front ($4.95 to ship a Kaito
radio, not bad...), and my order arrived in good condition. Turns out
I'm not crazy about the radio, but that's not their fault. I'd
probably buy from them again.

jm

"Rusty in Louisville" wrote in message ...
I would like to get some opinions about
Universal Radio, Inc., located in Reynoldsburg, Ohio.

My reason for asking is they seem to never ship on time
and always have to back order, sometimes taking 30 days
or more to back order.

Rusty in Louisville

I've been a customer of Universal Radio for well over
10 years and always received cureous and polite service.
I find using the 800 order line makes everything faster
moving. I recently purchased an Icom-R75, ordering it on
a Saturday, having the DSP optioned installed (they do it for free
and it eliminates any warantee problems). They intalled the DSP module
on Mpnday and shipped it Tuesday, I received the receiver Thursday
and it works as I expected-good. The receipt shows that Universal installed
the DSP unit and is under full warantee. I's reccoment Universa Radio without
a second thought. Grove, Lentini and AES are also very reliable
as is R&L I've used them all with good results
CB

I bought my HT and some other items there, and AFAIR everything shipped
promptly.

My one complaint is that their online "shopping basket" times out very
quickly: a couple of times I needed to check something and by the time I
came back to continue shopping my basket was empty again.

My biggest purchases have been from HRO, but their prices are sometimes
higher.

Alan AB2OS


On 02/18/04 01:13 pm Rusty in Louisville put fingers to keyboard and
launched the following message into cyberspace:

I would like to get some opinions about
Universal Radio, Inc., located in Reynoldsburg, Ohio.

My reason for asking is they seem to never ship on time
and always have to back order, sometimes taking 30 days
or more to back order.

In article ,
Minnie Bannister wrote:

My experience with HRO is that they will at least match *any* listed
price.

Roger
kg6ras

My biggest purchases have been from HRO, but their prices are sometimes
higher.

Alan AB2OS


On 02/18/04 01:13 pm Rusty in Louisville put fingers to keyboard and
launched the following message into cyberspace:

I would like to get some opinions about
Universal Radio, Inc., located in Reynoldsburg, Ohio.

My reason for asking is they seem to never ship on time
and always have to back order, sometimes taking 30 days
or more to back order.