On Feb 14, 1:36 am, Don Del Grande
wrote:
I just got a new (as in "not refurbished") E1XM, but three of the six
"soft buttons" don't seem to work some of the time.

They don't work some of the time? Well, under which conditions do
they work.


(Not only don't
they do anything, they don't even make the beep the other ones do.)

I'm totally confused now. Do some of the buttons work some of the
time, all of the buttons work some of the time or some of the buttons
not work at all.


The buttons that aren't working are the second, third, and fourth
buttons from the left below the display (i.e. the AGC, RW, and PBT
buttons in AM/SW mode, and the Favorites A and B and Display Channel
Name buttons in XM mode.

Are there some modes in which they are inoperative?

I tried unplugging the radio and doing a
microprocessor reset, but those didn't work...then I tried saving a
channel as a favorite in XM mode by pressing "Store", and when it
asked for "A" or "B", the buttons started working again.

Has anybody else had similar symptoms with their E1/E1XM - and if so,
is there a permanent fix (short of "send it back for repair")?

-- Don

Since it is new and with a warranty have you contacted Eton customer
services? They have several phone and email links and a fax number.
Since it is so new I would just return it to the authorized dealer you
bought it from for a replacement.