never hurts to ask!

Steve,

I did ask - twice. I sent email to Lowe and they did not respond to
either
one. I don't have any real issue in calling them directly, and I
still may
do that - though I have received a couple of good leads on what might
be
wrong with my radio. Just need to try to find time to do the
troubleshooting.

What I'd really like is to find someone in the UK or elsewhere in
Europe
that Lowe *would* deal with that I could use as an intermediary.

If nothing else pans out, you might try your luck with these folks:
http://www.landaircom.com/service.html