"Telstar Electronics" wrote...

There are certainly pros & cons with either approach. One big problem
in the external design is the need for a battery. Our feeling was that
things with batteries can be problematic... and require additional
monitoring to make sure the unit is functioning on a daily basis. This
increased "battery vigilance" was one of the main reasons the internal
design was chosen. Another issue is definately the radio's internal
limiter. On most radios... this is factory set at around 85% possible
modulation. If you want to take full advantage of the VoiceMax 100%
constant modulation capability... the radios limiter needs to be
adjusted/disabled.

Brian,

Apart from the question raised over the typical radio settings,
was the idea of the processor not to reduce the dynamic
range of the audio, rather than simply increase the
maximum modulation?

You appear to be suggesting that this processor works by
the person turning their radio up.

The VoiceMax has built in limiting... so a
redundant system is not needed.

Unless, at some time, someone decides to remove the
processor? Maybe they don't like it, maybe they want a
standard radio, who knows - but I have heard of many
non-standard boards being removed for various reasons.
This may not be the person who fitted it, so they will be
totally unaware of the removal of important cricuits
within the radio.
Then they have a radio with no limiting.

It sounds like you have no plans to
open your radio... so VoiceMax is not for you.

This is where I start to get some serious concerns...
1. Do you really want to supply the customer, or simply
make up your own ideas and con people into buying them?
2. If I had issues with a product I got from you, why should
I expect anything more than Vinnie got... a big "blow off"?

The suggestion that you would not sell your product to
Frank also suggests a couple of things...
1. You have something to hide, something that Frank could find.
2. You have a limited customer base, and intend to keep it that
way - no selling through dealers, so you can control who is
allowed to buy one.

You should know very well that I have no issues with you
personally, but these are the impressions I am getting. I
also doubt if you impressed Vinnie, a potential customer. How
many more will question your commitment to the customer?

Frank can stand there throwing punches all day, he is not
the one stood in quicksand.


Regards,
Peter.
http://www.citizensband.radiouk.com/

Apart from the question raised over the typical radio settings,
was the idea of the processor not to reduce the dynamic
range of the audio, rather than simply increase the
maximum modulation?

No, VoiceMax greatly compresses the audio.


You appear to be suggesting that this processor works by
the person turning their radio up.

What I'm saying is that to get the maximum benefit from VoiceMax...
one must have a radio that is capable of 100% modulation... before the
module is installed. If you have such a radio... then there is nothing
to be done but the installation. The redundant limiters (radio &
VoiceMax) will be transparent to the user.


The VoiceMax has built in limiting... so a
redundant system is not needed.

Unless, at some time, someone decides to remove the
processor? Maybe they don't like it, maybe they want a
standard radio, who knows - but I have heard of many
non-standard boards being removed for various reasons.
This may not be the person who fitted it, so they will be
totally unaware of the removal of important cricuits
within the radio.
Then they have a radio with no limiting.

True. If the radio's limiter is adjusted or disabled... one would have
to restore it to its original setting if the VoiceMax module is
removed. This is normally a very simple procedure as you are most
likely aware of.


It sounds like you have no plans to
open your radio... so VoiceMax is not for you.

This is where I start to get some serious concerns...
1. Do you really want to supply the customer, or simply
make up your own ideas and con people into buying them?

Don't understand this...

2. If I had issues with a product I got from you, why should
I expect anything more than Vinnie got... a big "blow off"?

I didn't blow-off anyone. I merely told Vinnie that if he didn't have
the expertise necessary to install the unit... and didn't want anyone
else opening his radio... that VoiceMax wasn't for him. What's wrong
with that?


The suggestion that you would not sell your product to
Frank also suggests a couple of things...
1. You have something to hide, something that Frank could find.
2. You have a limited customer base, and intend to keep it that
way - no selling through dealers, so you can control who is
allowed to buy one.

Frank has been a constant irritant here for years... yes years. He is
a frustrated electronic technician in California that doesn't like
anyone challenging any statement he makes. As you see he very abusive/
abrasive. I certainly don't need... or want customers like that.

You're right... I will be distributing this device at first. After the
product catches on... I hope to work with some distribution channels.


You should know very well that I have no issues with you
personally, but these are the impressions I am getting. I
also doubt if you impressed Vinnie, a potential customer. How
many more will question your commitment to the customer?

I'm not here to impress anyone. I also don't want to sell this device
to anyone that has reservations about the performance. Most of these
guys... Frank, Steveo, and some others are not potential customers...
they are spoilers. That is... and has been their mission all along.
They are good in a way because they always play the "devils advocate"
and give me an opportunity to explain my device to others out there
that are interested... and smart enough to comprehend. Those people
are... and continue to be my customers.

"Telstar Electronics" wrote...

An external device as you describe was considered during the design
phase... but we decided that an external box (although easier to hook
up initially) was unsightly with all the wires hanging all over, had
mounting issues, and therefore was much less reliable in the long run.

Didn't seem to stop the sales of other devices, such as
echo boxes and so many other devices.


Regards,
Peter.
http://www.citizensband.radiouk.com/