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#1
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Boy, I guess sarcasm only works one way. I never had any intention of
forwarding the message or complaining to Kenwood. I just don't understand why someone would reply to a question in that way. I took it as sarcasm. If you don't have an answer, why reply? Just ignore it if you have nothing to contribute. And you are right- it isn't that hard to replace a battery every 10 years, I was just looking for an alternative. These groups seem to bring out the best in people, including myself, don't they? I apologize for offending anyone. That's all I can do at this point and will try not to do so in the future. "Zoran Brlecic" wrote in message ... OccamsRazor wrote: Thanks for your reply. I'm sure that Kenwood will be very pleased with the customer service and courtesy you provide as an authorized service center when I foreword your response to them. What is your ****ing problem? I've been reading this forum for years and I see that Clif provides answers for *free* whenever someone has a Kenwood question. He's certainly under no obligation to do this. If you don't like his answer, realize that you got more than what you paid for, which is $0. As for your foreword (sic), hopefully Kenwood has better things to do than investigate imaginary complaints from idiots. Your question on a public forum and his response is *not* customer service. And, btw, he is absolutely right: how hard *is* it to solder in a battery every 10-15 years? WA7AA -- Anti-spam measu look me up on qrz.com if you need to reply directly |
#2
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OccamsRazor wrote:
Boy, I guess sarcasm only works one way. I never had any intention of forwarding the message or complaining to Kenwood. I'm sorry, but I get touchy when it comes to false complaints. I work in field service dealing with different people all the time, and I know it doesn't take much to ruin a good engineer's reputation. One can have a brilliant record with the customers, but sometimes all it takes is a complaint from some jerk who feels he was terribly wronged beyond repair. Very few will write a letter to the CEO telling him how great your service is, but if one thing goes wrong on their bad day (and some of them celebrate Bad Day every day) - you better watch out. Please leave complaints about service for the proper occasions. Usenet messages are not it. 73 .... WA7AA -- Anti-spam measu look me up on qrz.com if you need to reply directly |
#3
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OccamsRazor wrote:
Boy, I guess sarcasm only works one way. I never had any intention of forwarding the message or complaining to Kenwood. I'm sorry, but I get touchy when it comes to false complaints. I work in field service dealing with different people all the time, and I know it doesn't take much to ruin a good engineer's reputation. One can have a brilliant record with the customers, but sometimes all it takes is a complaint from some jerk who feels he was terribly wronged beyond repair. Very few will write a letter to the CEO telling him how great your service is, but if one thing goes wrong on their bad day (and some of them celebrate Bad Day every day) - you better watch out. Please leave complaints about service for the proper occasions. Usenet messages are not it. 73 .... WA7AA -- Anti-spam measu look me up on qrz.com if you need to reply directly |
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Amateur Radio Newsline™ Report 1382 – February 6, 2004 | Dx | |||
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