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J.C. Jones wrote in message s.com... If this story is believable and actually happened then you should: 1. Look at the receipt. Take down the Bill of Lading number. There may be other marks on it that indicate the route number and possibly the driver name. But the Bill of Lading / Waybill number can be used to track down exactly how the item was delivered, as every time a package item changes hands or vehicles it is recorded internally by the company. 2. File a complaint against the driver at the delivery company. File for reimbursement up to the level that was insured. Don't speak to the cute girl at the front desk. See the Terminal Manager. If he does nothing, then go to the District Manager. 3. See a lawyer immediately. 4. Use another carrier. This is unacceptable. The driver should be fired immediatly. If I had even a minor complaint about service with a carrier I would not used them next time. I know because I have been in transportation management. 5. Do not get antognistic next time. The drivers usually after a period of time rotate their routes, so you may not end up with "Joe Tough" next time even if you used the same carrier. Do not try to correct a wrong on your own. 6. Make your story more believeable. If Some courier idiot did that to my ICOM radio I would have immediatly gone over to write down his plate number, or at least the truck's fleet or shop number (usually in larger numerals than a licence plate). It would be silly to try and get physical with a 350 pound gorilla with an attitude. Trying out for WWF isn't going to get you a new career to replace your day job. |
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