"Mark S. Holden" wrote in message
...
Lucky wrote:

"Mark S. Holden" wrote in message
...
Lucky wrote:

Hi Guys

Well my "brand new in Box" only taken out of box for pictures, arrived
with
a dent in the bottom left hand side near the switch. It was double
boxed
and
had bubble wrap around it. The boxes arrived in Perfect condition. Not
crushed at all.

I wondered what the hell is going on here.
So I go back to the auction and take the picture he put up and
enlarged
it.
Sure enough you can see the dent in the picture if you look hard. I
can't
believe this ****.

Take a look at the auction yourself. Take the picture and enlarge it.
That's
the only way to see it. Look at the bottom left hand side and you can
see
it's dented it on the side. What would you guys do? It looks like it
might
have been dropped or something. Notice how he doesn't mention ONE word
about
this dent. WTF is this world coming too?
Could the PSU be damaged inside?

Look along the left hand side and move down near the bottom. See it?
http://cgi.ebay.com/ws/eBayISAPI.dll...tem=7518289578

Lucky

Odds are it's just cosmetic damage.

Power supplies aren't the sort of thing people normally buy for beauty.

The seller should have mentioned it - so you might ask for a price
adjustment,
or to return it for a refund. But life is too short to get worked up
over
a
$5-10 problem.

The fact the damage can be seen in the picture if you look closely
doesn't
help
your case. He could reply that you should have looked closer before
bidding.

Obviously if it's dead, he owes you a refund.

It's not dead, but I don't know to what extent the inside damage is done.
Like one poster said, how can he be trusted?
He basically lied. He should give me a $25 refund to make things right. I
think I should contact Ebay and leave negative feedback.

Lucky

I doubt there is any damage to the circuit though you could rotate it in a
few
directions to see if you hear any rattling. If you don't hear anything
and it
works, odds are quite good the damage is just cosmetic.

If the damage is worth $25 to you, it probably makes sense to return it
for a
refund. It's more than half of what you paid for the supply.

I would only leave negative feedback if you are unable to reach an
acceptable
solution. If you leave a neg, don't expect anything from the guy. He may
retaliate and leave you a neg too.

Mark,

An used one went for $20 and I saw another one go for $21. And it's not just
the dent. I find his story hard to accept. If it's from a factory new box,
why should it be dented in the first place? It shouldn't.

Now if you follow his story, his "helper" took it out of the "new factory
sealed box"and didn't notice a thing. You'd have to blind not to see this.
It's not a little dent. The side of the PSU is dented all the way in. So his
helper didn't notice it and tell him about it? Come on? If that's true he
should fire his helper cause he's not helping him. And he wants ME to spend
my own money to ship it back to him? So I have to be out more money for a
damaged item he stated was factory new in box?

No I'm completely right. If he doesn't make good on a partial refund or
replace the item at NO COST to me, I'll put in complaint with Ebay and
Paypal about him,and I'll leave neg feedback like people have told me to do.
They say he deserves it. That I shouldn't let him get off easy.

I'm fully in my rights here and will not be taken advantage of. Simple as
that. He stated "New in factory sealed box" but he sent me a damaged supply.
I wonder if Ebay and Paypal will buy his "helper" excuse.

Then in the future if he has another dispute with someone, they will see he
had an incident once before. I will not spend one cent of my money to ship
it back. I don't trust this guy. How could anyone here trust him? Let's see
if he makes good as an Ebay seller.

Lucky

Lucky wrote:

"Mark S. Holden" wrote in message
...
Lucky wrote:

"Mark S. Holden" wrote in message
...
Lucky wrote:

Hi Guys

Well my "brand new in Box" only taken out of box for pictures, arrived
with
a dent in the bottom left hand side near the switch. It was double
boxed
and
had bubble wrap around it. The boxes arrived in Perfect condition. Not
crushed at all.

I wondered what the hell is going on here.
So I go back to the auction and take the picture he put up and
enlarged
it.
Sure enough you can see the dent in the picture if you look hard. I
can't
believe this ****.

Take a look at the auction yourself. Take the picture and enlarge it.
That's
the only way to see it. Look at the bottom left hand side and you can
see
it's dented it on the side. What would you guys do? It looks like it
might
have been dropped or something. Notice how he doesn't mention ONE word
about
this dent. WTF is this world coming too?
Could the PSU be damaged inside?

Look along the left hand side and move down near the bottom. See it?
http://cgi.ebay.com/ws/eBayISAPI.dll...tem=7518289578

Lucky

Odds are it's just cosmetic damage.

Power supplies aren't the sort of thing people normally buy for beauty.

The seller should have mentioned it - so you might ask for a price
adjustment,
or to return it for a refund. But life is too short to get worked up
over
a
$5-10 problem.

The fact the damage can be seen in the picture if you look closely
doesn't
help
your case. He could reply that you should have looked closer before
bidding.

Obviously if it's dead, he owes you a refund.

It's not dead, but I don't know to what extent the inside damage is done.
Like one poster said, how can he be trusted?
He basically lied. He should give me a $25 refund to make things right. I
think I should contact Ebay and leave negative feedback.

Lucky

I doubt there is any damage to the circuit though you could rotate it in a
few
directions to see if you hear any rattling. If you don't hear anything
and it
works, odds are quite good the damage is just cosmetic.

If the damage is worth $25 to you, it probably makes sense to return it
for a
refund. It's more than half of what you paid for the supply.

I would only leave negative feedback if you are unable to reach an
acceptable
solution. If you leave a neg, don't expect anything from the guy. He may
retaliate and leave you a neg too.

Mark,

An used one went for $20 and I saw another one go for $21. And it's not just
the dent. I find his story hard to accept. If it's from a factory new box,
why should it be dented in the first place? It shouldn't.

Now if you follow his story, his "helper" took it out of the "new factory
sealed box"and didn't notice a thing. You'd have to blind not to see this.
It's not a little dent. The side of the PSU is dented all the way in. So his
helper didn't notice it and tell him about it? Come on? If that's true he
should fire his helper cause he's not helping him. And he wants ME to spend
my own money to ship it back to him? So I have to be out more money for a
damaged item he stated was factory new in box?

No I'm completely right. If he doesn't make good on a partial refund or
replace the item at NO COST to me, I'll put in complaint with Ebay and
Paypal about him,and I'll leave neg feedback like people have told me to do.
They say he deserves it. That I shouldn't let him get off easy.

I'm fully in my rights here and will not be taken advantage of. Simple as
that. He stated "New in factory sealed box" but he sent me a damaged supply.
I wonder if Ebay and Paypal will buy his "helper" excuse.

Then in the future if he has another dispute with someone, they will see he
had an incident once before. I will not spend one cent of my money to ship
it back. I don't trust this guy. How could anyone here trust him? Let's see
if he makes good as an Ebay seller.

"Lucky"? Sure makes one wonder. As much as he/she/it seems to fret perhaps it
would have just been better to buy a new one?

dxAce
Michigan
USA

Dude it was $45.00 dollars, give up, tell us your address and we will send
it to you, does the ****ing thing work???


"Lucky" wrote in message
...

"Mark S. Holden" wrote in message
...
Lucky wrote:

"Mark S. Holden" wrote in message
...
Lucky wrote:

Hi Guys

Well my "brand new in Box" only taken out of box for pictures,
arrived
with
a dent in the bottom left hand side near the switch. It was double
boxed
and
had bubble wrap around it. The boxes arrived in Perfect condition.
Not
crushed at all.

I wondered what the hell is going on here.
So I go back to the auction and take the picture he put up and
enlarged
it.
Sure enough you can see the dent in the picture if you look hard. I
can't
believe this ****.

Take a look at the auction yourself. Take the picture and enlarge
it.
That's
the only way to see it. Look at the bottom left hand side and you
can
see
it's dented it on the side. What would you guys do? It looks like it
might
have been dropped or something. Notice how he doesn't mention ONE
word
about
this dent. WTF is this world coming too?
Could the PSU be damaged inside?

Look along the left hand side and move down near the bottom. See it?
http://cgi.ebay.com/ws/eBayISAPI.dll...tem=7518289578

Lucky

Odds are it's just cosmetic damage.

Power supplies aren't the sort of thing people normally buy for
beauty.

The seller should have mentioned it - so you might ask for a price
adjustment,
or to return it for a refund. But life is too short to get worked up
over
a
$5-10 problem.

The fact the damage can be seen in the picture if you look closely
doesn't
help
your case. He could reply that you should have looked closer before
bidding.

Obviously if it's dead, he owes you a refund.

It's not dead, but I don't know to what extent the inside damage is
done.
Like one poster said, how can he be trusted?
He basically lied. He should give me a $25 refund to make things right.
I
think I should contact Ebay and leave negative feedback.

Lucky

I doubt there is any damage to the circuit though you could rotate it in
a
few
directions to see if you hear any rattling. If you don't hear anything
and it
works, odds are quite good the damage is just cosmetic.

If the damage is worth $25 to you, it probably makes sense to return it
for a
refund. It's more than half of what you paid for the supply.

I would only leave negative feedback if you are unable to reach an
acceptable
solution. If you leave a neg, don't expect anything from the guy. He
may
retaliate and leave you a neg too.

Mark,

An used one went for $20 and I saw another one go for $21. And it's not
just
the dent. I find his story hard to accept. If it's from a factory new box,
why should it be dented in the first place? It shouldn't.

Now if you follow his story, his "helper" took it out of the "new factory
sealed box"and didn't notice a thing. You'd have to blind not to see this.
It's not a little dent. The side of the PSU is dented all the way in. So
his
helper didn't notice it and tell him about it? Come on? If that's true he
should fire his helper cause he's not helping him. And he wants ME to
spend
my own money to ship it back to him? So I have to be out more money for a
damaged item he stated was factory new in box?

No I'm completely right. If he doesn't make good on a partial refund or
replace the item at NO COST to me, I'll put in complaint with Ebay and
Paypal about him,and I'll leave neg feedback like people have told me to
do.
They say he deserves it. That I shouldn't let him get off easy.

I'm fully in my rights here and will not be taken advantage of. Simple as
that. He stated "New in factory sealed box" but he sent me a damaged
supply.
I wonder if Ebay and Paypal will buy his "helper" excuse.

Then in the future if he has another dispute with someone, they will see
he
had an incident once before. I will not spend one cent of my money to ship
it back. I don't trust this guy. How could anyone here trust him? Let's
see
if he makes good as an Ebay seller.

Lucky

"Lucky" wrote in message
...

"Mark S. Holden" wrote in message
...
Lucky wrote:

"Mark S. Holden" wrote in message
...
Lucky wrote:

Hi Guys

Well my "brand new in Box" only taken out of box for pictures,
arrived
with
a dent in the bottom left hand side near the switch. It was double
boxed
and
had bubble wrap around it. The boxes arrived in Perfect condition.
Not
crushed at all.

I wondered what the hell is going on here.
So I go back to the auction and take the picture he put up and
enlarged
it.
Sure enough you can see the dent in the picture if you look hard. I
can't
believe this ****.

Take a look at the auction yourself. Take the picture and enlarge
it.
That's
the only way to see it. Look at the bottom left hand side and you
can
see
it's dented it on the side. What would you guys do? It looks like it
might
have been dropped or something. Notice how he doesn't mention ONE
word
about
this dent. WTF is this world coming too?
Could the PSU be damaged inside?

Look along the left hand side and move down near the bottom. See it?
http://cgi.ebay.com/ws/eBayISAPI.dll...tem=7518289578

Lucky

Odds are it's just cosmetic damage.

Power supplies aren't the sort of thing people normally buy for
beauty.

The seller should have mentioned it - so you might ask for a price
adjustment,
or to return it for a refund. But life is too short to get worked up
over
a
$5-10 problem.

The fact the damage can be seen in the picture if you look closely
doesn't
help
your case. He could reply that you should have looked closer before
bidding.

Obviously if it's dead, he owes you a refund.

It's not dead, but I don't know to what extent the inside damage is
done.
Like one poster said, how can he be trusted?
He basically lied. He should give me a $25 refund to make things right.
I
think I should contact Ebay and leave negative feedback.

Lucky

I doubt there is any damage to the circuit though you could rotate it in
a
few
directions to see if you hear any rattling. If you don't hear anything
and it
works, odds are quite good the damage is just cosmetic.

If the damage is worth $25 to you, it probably makes sense to return it
for a
refund. It's more than half of what you paid for the supply.

I would only leave negative feedback if you are unable to reach an
acceptable
solution. If you leave a neg, don't expect anything from the guy. He
may
retaliate and leave you a neg too.

Mark,

An used one went for $20 and I saw another one go for $21. And it's not
just
the dent. I find his story hard to accept. If it's from a factory new box,
why should it be dented in the first place? It shouldn't.

Now if you follow his story, his "helper" took it out of the "new factory
sealed box"and didn't notice a thing. You'd have to blind not to see this.
It's not a little dent. The side of the PSU is dented all the way in. So
his
helper didn't notice it and tell him about it? Come on? If that's true he
should fire his helper cause he's not helping him. And he wants ME to
spend
my own money to ship it back to him? So I have to be out more money for a
damaged item he stated was factory new in box?

No I'm completely right. If he doesn't make good on a partial refund or
replace the item at NO COST to me, I'll put in complaint with Ebay and
Paypal about him,and I'll leave neg feedback like people have told me to
do.
They say he deserves it. That I shouldn't let him get off easy.

I'm fully in my rights here and will not be taken advantage of. Simple as
that. He stated "New in factory sealed box" but he sent me a damaged
supply.
I wonder if Ebay and Paypal will buy his "helper" excuse.

Then in the future if he has another dispute with someone, they will see
he
had an incident once before. I will not spend one cent of my money to ship
it back. I don't trust this guy. How could anyone here trust him? Let's
see
if he makes good as an Ebay seller.

Lucky


And I thought Twilight Zone wasn't making any new episodes.

Lucky wrote:
You'd have to blind not to see this.
It's not a little dent. The side of the PSU is dented all the way in.

Yet you have trouble seeing it in the picture?

Lucky wrote:


Mark,

An used one went for $20 and I saw another one go for $21. And it's not just
the dent. I find his story hard to accept. If it's from a factory new box,
why should it be dented in the first place? It shouldn't.

Now if you follow his story, his "helper" took it out of the "new factory
sealed box"and didn't notice a thing. You'd have to blind not to see this.
It's not a little dent. The side of the PSU is dented all the way in. So his
helper didn't notice it and tell him about it? Come on? If that's true he
should fire his helper cause he's not helping him. And he wants ME to spend
my own money to ship it back to him? So I have to be out more money for a
damaged item he stated was factory new in box?

No I'm completely right. If he doesn't make good on a partial refund or
replace the item at NO COST to me, I'll put in complaint with Ebay and
Paypal about him,and I'll leave neg feedback like people have told me to do.
They say he deserves it. That I shouldn't let him get off easy.

I'm fully in my rights here and will not be taken advantage of. Simple as
that. He stated "New in factory sealed box" but he sent me a damaged supply.
I wonder if Ebay and Paypal will buy his "helper" excuse.

Then in the future if he has another dispute with someone, they will see he
had an incident once before. I will not spend one cent of my money to ship
it back. I don't trust this guy. How could anyone here trust him? Let's see
if he makes good as an Ebay seller.

Lucky



If he's not willing to make a price adjustment you feel is fair, you
should be able to return it for a no cost exchange (if he has another)
or a refund including return shipping...

BUT...

The tone of the messages you've posted in RRS about this problem implies
you've had limited experience with conflict resolution.

If the messages you send him imply "I'm ready for a fight" you increase
the odds he'll get ready for one too.

I would treat the fact he didn't look it over before listing it as an
honest mistake - he wasn't the only person in this transaction who
expected a new in box item to be dent free.

He has feedback of 183 without any neutral or negative comments. 120 of
those comments are from buyers.

My guess is the helper was just told "Take pictures of everything in
those boxes over there".

If you are friendly but firm and give him a graceful way to make you
happy, he'll probably take it.

If it was me, I'd send a much friendlier email explaining I cooled down
and after considering his excellent reputation decided it was an honest
mistake. I'd apologize for the tone of the earlier message(s), and give
him a list of ways he could make me happy with the transaction and earn
glowing positive feedback.

Good luck.

Mark