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#1
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![]() "Eric F. Richards" wrote in message ... "David Eduardo" wrote: ...and therein lies the problem. You aren't looking for listeners who buy -- you are looking for listeners who are densely packed. It ain't called "target-casting," it's "broadcasting." Radio and print and TV are mass media. They loolk for "people" and there is no way of knowing which ones are ready to buy. You are making assumptions about the ability to know the listener at the granular level, one by one. There is no economical way to do this. This is why ratings are a poll, not a census. Going into another medium, the direct mail response rate is seldome even 1% even with the most targeted mailing lists. Still, given cost, that is cost effective. the same is true with radio. Advertisers can narrow down choicdes by knowing the age appeal of thier product vs the appeal of stations, and select accordingly. Other than that, they really have little to deal with as to the desire to buy of the listeners of radio or one station as this may change from day to day or hour to hour. Boulder, etc., are in the Denver MSA. Now go to the FCC site and pull a coverage map for Denver based stations. Boulder is in a valley -- a signal hole, invisible to Lookout Mountain, where many Denver broadcasters live. They can't cover Boulder for crap. They can and do, however, cover all the way down to New Mexico. As I said before, each market only has a few, a very few, AMs that fully cover it. That goes for Denver, or Cleveland or LA. In fact, due to urban sprawl, Washington DC has not had a single viable AM in this respect for the last 30 years or so. Only those stations, like KOA, will be fully competitive because they cover the market. the rest willhave to figure out niche or brokered options to survive. Since we are talking about AM, and there are no AMs up on a frikkin' mountain, your whole point is bvery confusing. And no Denver FM covers down to New Mexico. You do know that the ideal AM site is in salt water, right? Lacking that, it is in the lowest, flattest, wettest, most orgnic soil possible. FMs and TVs love mountains of the 2000 foot creations of Stainless, but not AMs. Again we are talking about AM out of market skywave coverage. Coverage which, in Denver, exists on only one station... KOA. ...and we all know from personal experience that marketing always reflects reality, right? Yeah, it usually does. Which is why New Coke did so well, the Ford Edsel was a rip-roaring success, the Chevy Miata is hailed as a great move by GM and Robert Macnamara will go down in history as the greatest market researcher ever. It is telling that you had to go back 50 years for one of your examples. There are always misses. The case study for consumer research and being driven by the marketing mode is Procter & Gamble... they create hundreds of new products a year, actually test market a significant percentage (that means they make the product and distribute it in isolated markets to see how it does) and roll out dozens. Yet as many as half do not last 3 years. Consumer tastes change, and sometimes initial impressions do not create long term usage. This is why companies try to have many products under development. Oh, and no one reads the comic strip Dilbert, because its descriptions of corporate life are pure fantasy. Some are real, some are exaggerations. And many of us work in companies where none of that is true. Mostly,comic strips are exaggerations of real life. Good thing, too, because I bet that a seller -- that is, a buyer of advertising time -- on WLW knows how many units they move in East Overshoe, that place that doesn't exist in your world. But, even if they do get a listener or tow at night outside the Cicny MSA, they do not quantify the sales that way. They look at the sales by region and city and the local ad expenditures to determine effectiveness of the ad campaign. You are trying to quantify on a grand scale something that does not matter: night DX AM lisatening. You can go through the Arbitron diaries for east Overshoe (every US county is rated at least once a year) and you will not find that WLW gets ratings. So, statistically, it is not a factor even if in reality one or tow people listen occasionally. When you have, for example, 1.6 million listening to KFI in the LA market, the fact that maybe 3 or 4 people listened in Needles or Barstow or Bishop or somewhere way off in the wilderness is totally insignificant. Does not make a material change in eithe KFI or the people who hear ads on KFI. And, in most places in the Southwest, Mexican staiton interference has made the usefullness of clears on skywave pretty limited in the last few decades (KFI and KNX are unlistenable 150 miles from LA, for example) and in the Southeast, Cubans and caribbean stations chew up WSB and WLW and stations like that most nights of the year... another reason why these stations do not even try to serve out of market listener groups. In fact, the product was probably developed today by a company tha tis in marketing mode as opposed to the older production mode model. As such, the rpduct was designed with user input, and then marketed to the greatest potential users. That's true. But it doesn't affect how radio people intentionally misunderstand their audience. We do not misunderstand our daudiences We just have to, for economic reasons, ignore that portion that is not inside our own market metro. It's still a helluva way to run a railroad, no matter what you say about it. Your misunderstanding of the way radio is listened to is monumental, Um, no. *I* listen. Do you? Do you even know listeners, or do you only know the arbitron numbers, those that only reflect listeners "above a certain threshold" per ZIP code? I spend at least half my time in direct contact with listeners or supervising others who are. I travel between 17 US markets, and we see in person at least 10 thousand listeners a year, and talk to anoother 200,000 or more users of our "variety" of radio by phone, conducting interviews with all of them using a staff of about 50 an a budget that is about 6 times greater than the billing of the average radio station in the US. Yes, we know our listeners very well. Your methodology reminds me of an old joke about a physicist studying prime numbers: "1 doesn't count... 2 is prime, 3 is prime, 4 is... NOT prime, 5 is prime. 4 must be experimental error, therefore all integers are prime." Except that we do extensive field research on a monumental level. Your results remind me once again how detached marketing is from reality. Some years back, I got contacted by a telephone marketing survey, wanting to study people's opinions of US-West, now Qwest, the most wretched phone company I've ever had to deal with. Because they wanted hard, measurable data, they asked a series of yes-no questions about quest. Not a single question was asked about the quality or reliability of their service. Not one. After about 5 minutes of yes-no questions on total irrelevency, "In your opinion, have the operators at US-west been polite and friendly?" I said, nicely but in exasperation, "You haven't asked the right question yet." They never did. Irrelevant. Your experience with Quest and the purposes of the survey were at odds. Maybe the did not want to know your feelings, just your actual behaviour... in other words, don't tell me what you feel, tell me what you actually did. Union members supposedly reject the labor policies, offshoring and health care policies of WalMarth. Yet 70% of labor union members recently surveyed shopped at walMart despite that. In other words, a survey based on feelings would say labor union menbers despise WalMart. And it would not show that nearly all of them shop there anyway. You have to pin down real behaviour, not guesses. Consumers can tell you what they have done a lot better than what they will do... this is why historians are respected and fortune tellers are not. And neither do you. We do all the time. You just will never see proprietary research. and the basis for your failure to get the way advertising is bought. I get it. I get it just fine. Just like I "get" The Flat Earth Society. Radio is mostly listened to in the daytime. Sure -- drive time. What your next biggest listening period outside of rush hour? Listening is pretty flat form 6 AM to 7 PM. there are small peaks in 6 to 10 and 3 to 7, but they are minor. Since 70% of listening is at home or at work, the short in-car intervals are overwhelmed by in home and at work listening, where more time is available. In fact, in some makrets, like New York, less than 25% of listening is in cars! It is nearly 100% listened to in the very strongest signal contours of FM and AM stations. By your massaged, filtered numbers, yes. But you are filtering a large number of people out of your survey. They, to you, are down in the noise, in the insignificant digits range. But that "noise," added up, makes a significant bloc of people. I am not filtering anyone out. If you look at any station, and look at where the diary returns come from by work and home location, you find that most listening is inside the very prime contours. in metros, where AM noise levels are high, about 80% to 85% comes from within the 10 mv/m contours. On FM, it is within the 64 dbu contour. Very little is left outside those contours. Then you can check if your station showed up in any market area that is not your home market area. In the whole US, only a few hundred out of 13,500 radio stations showed up outside the home market. Arbitron is very liberal on what it takes to "show" in a market. You only have to appear in 10 diaries and register a certain number of quarter hours of listening to "show" yet, except for contiguous markets on groundwave for AM, AMs do not show in distant markets because there is just not anyone listening. Again, radio listening at night is about 4 times lower than daytime levels so the chances of finding listeners is much harder. Add to that the fact that there are very few stations on reasonably clear frequencies that can be reliably heard and listened to on skywave (the number is a few dozen out of 5000 AM stations) and all these staitons are programming to local audiences because that is where the big money comes from and you have no listeners of significance outside the groundwave coverage areas. Advertisers only use local stations to reach local audiences, Either because you won't sell them the time, or they are a local product (like a bar or a pizza joint), or, gawd help us all, they *believe* people like you. Buying is top down. Advertisers decide what ages, geographies, markets they will use. They tell their ad agency what to buy, and they determine the media mix. Radio simply provides the time. Radio will sell time to most anything legal. But I have never personally seen a single buy come down for skywave or out of market listeners in the last 45 years or so. Major advertisers advertise by the market. Their entire distribution system is generally regionalized by market and zone, and so are ad budgets. Even national media, like network TV and cable, is allocated by market based on population. as they depend on more than on air advertising as part of an ad buy, and out of town stations do not do merchandising, promotion or remotes or shows or club appearances or taste testings or mystery shopper promotions or whatever outside their own market where 99.999999999999% of their listeners are anyway. ...all of the above are irrelevent and gimmicery. I personally have never gone to see a remote. I certainly wouldn't, say, go buy a car based on a remote. But then, I consider myself to be above average intelligence -- maybe the below-average Joe or Jane *will* buy a car because KSUX is doing a remote at the local chevy outlet. The fact is, most ad buys include some type of merchandising or direct support services. It may be something you do not see, like letters to all retailers in a market area saying that Client So and So is advertising on my station, so you had better stock up and give the product good facings to satisfy increased demand... or a contest to give away samples... or cupons done at van hits... or an endorsement by talent... or something that enhances the ad buy and is purely localized. I can not send talent or vans or whatever to Moreno Valley. Doing so would take 8 hours, including travel time. I could do 4 hits in LA metro in the same time, and that benefits me. It is about logistics, signal and listening patterns. Oh, and, "99.999999999999%"? Are you sure? You referred to The LA staiton I referred to has over 1.2 million weekly listeners ...so a single listener not recorded by your beloved Arbitrons would be far more than the 0.000000000001% needed to break your percentage. I was engaging in the same hyperbole you are using. But you know that. Your station is a top 5 in a market it refuses to sell to. Because they don't exist, according to your beloved numbers. LA ad rates on major staitons are in the $1000 to $2000 per spot range. In Riverside / San Bernardino, the Inland Empire separate market, the local staitons sell for from $60 to a bit over $100 a spot. There is no way I can go in there and offer $2000 spots for the #5 station when the #1 staiton sells for $100 a spot. And that is why major metro stations do not sell in fringe markets, even if they cover them partly or fully. Once again, because I need to spell these things out for you, I'm not suggesting you sell bar X outside of your home market. But if you can place ads for companies that do mail order work, or are a chain, or otherwise aren't tied to a geographic element, why not do so? "Because we don't work that way," is a ****-poor answer. Almost all Mail Order is PI. We do not talke PI, as the returns are miserable and it is better to play more music or do more talk than to fill the staiton up with non-productive ads that detract fromt he entertainment value. Chain stores or national products buy ads through agencies. They buy by the market. If you are an LA station and mention Riverside ratings, they say, "but I am buying you for LA, not Riverside. When I buy Riverside, and you want to sell me more spots for $60, give us a ring." I reiterate: Thinking inside your tiny little box will probably doom traditional broadcast-band radio. Don't feel too bad, though, you have company: Clear Channel thinks that selling the most bland mush will keep radio going because it fits into their market surveys of what people want. Clear Channel and its component parts literally saved AM radio. In fact, the name of the company reflects on its first purchase, WOAI in San Antonio, a bankrupt AM. They expanded by buying good AMs even in places like Wyoming and Montana and putting on good talk programming and, for all practical purposes, creating or significantly contributed to the model that saved AM. |
#2
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"David Eduardo" wrote:
Since we are talking about AM, and there are no AMs up on a frikkin' mountain, Actually, at this point we are talking about the selling of radio in general. My experience is that local listeners are FM listeners, unless they are sports or talk radio. Yes, KOA does very well, but they have a niche. your whole point is bvery confusing. And no Denver FM covers down to New Mexico. Raton Pass. Look it up. I know my state, sir. You do know that the ideal AM site is in salt water, right? Lacking that, it is in the lowest, flattest, wettest, most orgnic soil possible. FMs and TVs love mountains of the 2000 foot creations of Stainless, but not AMs. Actually, I do know that. (Better tell Reg Edwards... but I digress...) ...I also know that AM will fill the holes that FM stations can't. But FM, last time I checked, outperformed AM. (No doubt, measuring the local market only...) Again we are talking about AM out of market skywave coverage. Coverage which, in Denver, exists on only one station... KOA. ...and we all know from personal experience that marketing always reflects reality, right? Yeah, it usually does. Which is why New Coke did so well, the Ford Edsel was a rip-roaring success, the Chevy Miata is hailed as a great move by GM and Robert Macnamara will go down in history as the greatest market researcher ever. It is telling that you had to go back 50 years for one of your examples. Actually, I picked ones that I 1) personally knew about and 2) would be common and unambiguous. For example, I didn't include the various clear sodas -- Pepsi Ice? -- because I don't know if that was a test market thing that bombed or a full-fledged rollout that bombed. Yet marketing-driven items can, do and will fail. New Coke is the perfect example of everything being done "right" by marketing principles and it all went wrong. But, even if they do get a listener or tow at night outside the Cicny MSA, they do not quantify the sales that way. They look at the sales by region and city and the local ad expenditures to determine effectiveness of the ad campaign. In other words, what they do doesn't reflect reality. Your "listner or tow [sic]" is probably more like 10 here, 20 here, 5 there, adding up to the hundreds to thousands. You are trying to quantify on a grand scale something that does not matter: night DX AM lisatening. It doesn't even necessarily have to be night listening, and I do not view the listener of MW BCB who does so purely for the program content as "DX." Especially when it doesn't have to be that far. Growing up in Cleveland, my parents' station was WJR, Detroit and mine was CKLW, Detroit/Windsor. You can go through the Arbitron diaries for east Overshoe (every US county is rated at least once a year) and you will not find that WLW gets ratings. Because the listener count doesn't cross a certain threshold. The problem is, though, that there are a *lot* of East Overshoes out there. I'll say it again: No one is asking you to advertise East Overshoe Laundramat; the idea is to be aware of the sales in the local market that are created by non-local buyers. So, statistically, it is not a factor even if in reality one or tow people listen occasionally. Statistically, your odds of winning the Lottery are 0. The odds of someone winning the lottery, however, are quite high. But you are saying that because the odds of any individual winning is 0, the odds of someone winning must also be 0. It's a statistical fallacy. When you have, for example, 1.6 million listening to KFI in the LA market, the fact that maybe 3 or 4 people listened in Needles or Barstow or Bishop or somewhere way off in the wilderness is totally insignificant. Does not make a material change in eithe KFI or the people who hear ads on KFI. But that 3 or 4 might be much higher than that, but are pre-filtered by Arbitron. The only "material change" that your advertisers care about is someone who makes a sale. The guy who owns a Porche in Needles certainly isn't going to Fred's Garage in Needles to get it serviced -- he'll go to where it can be done, in LA. And your Porche dealer advertising there might get his interest piqued. And, in most places in the Southwest, Mexican staiton interference has made the usefullness of clears on skywave pretty limited in the last few decades (KFI and KNX are unlistenable 150 miles from LA, for example) and in the Southeast, Cubans and caribbean stations chew up WSB and WLW and stations like that most nights of the year... another reason why these stations do not even try to serve out of market listener groups. Perhaps -- that's a believable explanation. However, CKLW, targetting the American audience, had to contend with PJB being a flamethrower on that same frequency ALSO targetting an american audience. Usually CKLW won out in the northern states, but I recall one evening of freak atmospherics where CKLW was overwhelmed by PJB in Cleveland. Your methodology reminds me of an old joke about a physicist studying prime numbers: "1 doesn't count... 2 is prime, 3 is prime, 4 is... NOT prime, 5 is prime. 4 must be experimental error, therefore all integers are prime." Except that we do extensive field research on a monumental level. It matters not a whit if the methodology is flawed. That's something I'll never see because it's a closely guarded secret. Your results remind me once again how detached marketing is from reality. Some years back, I got contacted by a telephone marketing survey, wanting to study people's opinions of US-West, now Qwest, the most wretched phone company I've ever had to deal with. Because they wanted hard, measurable data, they asked a series of yes-no questions about quest. Not a single question was asked about the quality or reliability of their service. Not one. After about 5 minutes of yes-no questions on total irrelevency, "In your opinion, have the operators at US-west been polite and friendly?" I said, nicely but in exasperation, "You haven't asked the right question yet." They never did. Irrelevant. Your experience with Quest and the purposes of the survey were at odds. Maybe the did not want to know your feelings, just your actual behaviour... in other words, don't tell me what you feel, tell me what you actually did. The questions they could have asked were, "Have you lost telephone service in the last year?" or "How many times have you needed to contact qwest in the past 12 months for loss of telephone service?" or "Was your telephone service restored within 3 days?" or "Was your telephone service restored with only one service call placed?" Feelings aren't measurable in such a survey. The above numbers are. LA ad rates on major staitons are in the $1000 to $2000 per spot range. In Riverside / San Bernardino, the Inland Empire separate market, the local staitons sell for from $60 to a bit over $100 a spot. There is no way I can go in there and offer $2000 spots for the #5 station when the #1 staiton sells for $100 a spot. And that is why major metro stations do not sell in fringe markets, even if they cover them partly or fully. (sigh) here we go again. You don't sell ads to a local Riverside / San Bernadino location; you sell (and track) information regarding an LA business which may also be of practical use outside of LA. Not to Riverside, but *anyone* outside of LA. The example I come up with again and again would be J&R advertising on WABC. J&R is a New York City store with a national clientele. You should make use of that fact. (J&R isn't the only one in the known universe with these features.) Don't feel too bad, though, you have company: Clear Channel thinks that selling the most bland mush will keep radio going because it fits into their market surveys of what people want. Clear Channel and its component parts literally saved AM radio. In fact, the name of the company reflects on its first purchase, WOAI in San Antonio, a bankrupt AM. They expanded by buying good AMs even in places like Wyoming and Montana and putting on good talk programming and, for all practical purposes, creating or significantly contributed to the model that saved AM. That's why listeners hold Clear Channel in such high esteem? I recall reading late last year how people have been flocking in droves to NPR, looking for something -- *anything* -- worth listening to. When you've chased your listener base to NPR, you've accomplished something. Oh, I know, Clear Channel will continue to thrive for a while, since people *tolerate* -- not enjoy -- their product. Look: You want a local audience? Use a local medium, like FM. We should have done what Canada did and opened up a new, different band solely dedicated to digital broadcasting without butchering up the two BCBs we have. But we didn't. And now, people who complain will be ignored because they aren't local listeners. But those people who complain are real, just like your non-local listener base is real. And you will lose them, along with the 10 people who don't complain and just tune out. -- Eric F. Richards "This book reads like a headache on paper." http://www.cnn.com/2001/CAREER/readi...one/index.html |
#3
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iboc SUCKS!!!! Everybody in U.S.fed govt SUCKS!!!! TOO!
cuhulin |
#4
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![]() "Eric F. Richards" wrote in message ... "David Eduardo" wrote: Since we are talking about AM, and there are no AMs up on a frikkin' mountain, Actually, at this point we are talking about the selling of radio in general. Since FMs seldom get any coverage outside their own metro are, let alone ratings, the point is moot. Only when there are two metros that touch each other and are very close do you see this at all, and most is A, not FM. A good example is the Miami FMs... (whatever city in the MSA they "belong to") where most have a tiny share of listening in West Palm Beach, a separate market per Arbitron. The shares are so small they are unmarketable at any price, since they do not represent very many people and are all to the southern side of the market. Similarly, the Riverside / San Berdoo market gets coverage by some LA stations part way into the market geography. Since the IE is a shadow market and has relatively few stations, a number of the bigger LA FMs show up, as do a couple of AMS (only two or three LA AMs are listenable there) as the IE is on the "backside" of the mountain where many of the biggest LA FMs are grandfathered with superpower (some as much as 100 kw at 5,000 feet AMSL). A real exception. This is why there are less than 400 stations in the whole USA that have ratings outside their home market. There are only about 25 cases where a station has ratings that are above "half way up the ranker" anywhere in the USA. So, we are discussing only a handful, at best, of stations that have competitive listening levels outside the home market. My experience is that local listeners are FM listeners, unless they are sports or talk radio. Yes, KOA does very well, but they have a niche. Nationally, about 40% of Americans use AM, and about 85% use FM. In some markets, AM usage is higher, and in others, lower. An example of high AM usage is San Francisco, where only 3 stations fully cover the metro, all AM, and no FM does due to terrain. On the other hand, in Washington, DC, AM usage is much lower due to the horrible signals in the market... even the all news station is on FM there. AMs that are successful are either in the news/talk/sports arena, or in the ethnic/religion/specialty arena. To be one of the first, you must have a monster signal. To be one of the others, you must be gospel, teaching & preaching, in a language like Russian, Korean or Kreyol (generally not Spanish) or be a brand extension, like Radio Disney. your whole point is very confusing. And no Denver FM covers down to New Mexico. Raton Pass. Look it up. I know my state, sir. Picky. No Denver FM has a city grade signal (70 dbu) that gets south of Larkspur. None has a 60 dbu that gets more than 2 to 3 miles to the north of Monument. None even has a 54 (protected) contour that gets to Colorado Springs. Just like I can occasionally DX on inversions San Diego FM stations in Burbank or get a couple of Phoenix stations on FM in Prescott, there are no Denver FMs that get anywhere close to NM except on rare and occasional skip... in fact, all the Denver frequencies are duplicated with closer operations than Denver at nearly any frequency. At minimum they have powerful adjacents very close by. You do know that the ideal AM site is in salt water, right? Lacking that, it is in the lowest, flattest, wettest, most organic soil possible. FMs and TVs love mountains of the 2000 foot creations of Stainless, but not AMs. Actually, I do know that. (Better tell Reg Edwards... but I digress...) ...I also know that AM will fill the holes that FM stations can't. And FM covers identically day and night, while most AMs have vastly reduced night coverage. But FM, last time I checked, outperformed AM. (No doubt, measuring the local market only...) All radio ratings measure all listening, including satellite and internet streams. Were any distant signals to have any significance, they would show in the ratings. They do not. The fact is, FM has more listeners in the average market and has since FM passed AM in listening share in 1978. At present, the shares are around 80% FM and 20% AM nationally, with exceptions, all dependent on how good local signals are in the local market. Again, the reason is that FM covers today's sprawling metros better than 99.5% of AMs (meaning all but maybe 30 AMs in metros do not cover their market day and night well enough to be pleasant listening). Due to quality, AMs have gone to talk, but due to coverage, most have been pushed to the bottom of the stack. Actually, I picked ones that I 1) personally knew about and 2) would be common and unambiguous. For example, I didn't include the various clear sodas -- Pepsi Ice? -- because I don't know if that was a test market thing that bombed or a full-fledged rollout that bombed. It was a novelty flavor. These are like the green shakes at McDonalds, done for a while for novelty and brief sales, and then discontinued. Selling sodas in disposable rather than reusable bottles has made this viable and it is done all the time. But, even if they do get a listener or tow at night outside the Cicny MSA, they do not quantify the sales that way. They look at the sales by region and city and the local ad expenditures to determine effectiveness of the ad campaign. In other words, what they do doesn't reflect reality. Your "listener or tow [sic]" is probably more like 10 here, 20 here, 5 there, adding up to the hundreds to thousands. First, there are only a few stations that even get, consistently, outside their own markets. And we are talking about maybe a few thousand listeners outside the normal groundwave coverage for AM and none for FM. Let's take KFI in LA for a moment... an AM on the best 1-A channel in the USA. If it gets total listening at night of 200,000 persons in the LA market, and picks up another 5,000 on skywave listening outside the groundwave coverage, that is not enough to be significant. It is less than 2% increase, which is smaller than the margin of error of the whole survey. Advertisers buy by the market, so that will not change. Advertisers do not buy stations that are not in the top few in the demographic they are looking for, so the minor stations will not get bought anyway (that is why they are ethnic, religious or whatever anyhow). I gave you a list of stations that have the potential to get a signal reliably into areas outside their local groundwave coverage. You can add a few I-B stations like KWKH, KFBK, KGO, WMVP, etc to the list of ones that do get some, directional, skywave coverage, but after a handful of those, there are NO stations in the US capable of getting skywave without frequent interference, etc, to many listeners. The number of stations is so small, and the listening levels so low that no advertiser is going to look at this as anything except a tiny bonus to their existing buy providing the station is even on the buy due tolocal ratings. You are trying to quantify on a grand scale something that does not matter: night DX AM listening. It doesn't even necessarily have to be night listening, and I do not view the listener of MW BCB who does so purely for the program content as "DX." Especially when it doesn't have to be that far. Growing up in Cleveland, my parents' station was WJR, Detroit and mine was CKLW, Detroit/Windsor. The CKLW ratings were, for a while, good in Cleveland because the CHR stations there were on 1420 and 1260, both horrible AMs in suburban coverage, both to the east (neither night covers well even to Lyndhurst) and to the West as well. And in the time CKLW was a factor, FM was not. As soon as the FCC forced FM to develop, CKLW died in Cleveland, Sandusky, Toledo, etc. CKLW was not "Detroit / Windsor" It was a Windsor station always, and used "The Motor City" as a euphemistic ID point. You can go through the Arbitron diaries for east Overshoe (every US county is rated at least once a year) and you will not find that WLW gets ratings. Because the listener count doesn't cross a certain threshold. The threshold is intended to make the results reliable statistically. One or two mentions could be form someone who vacationed a day or two out of town. Arbitron looks for a pattern of consistent, measurable listening within the market. If you add up the "outside groundwave" mentions you get nothing. I just did for KFI in PHX and Las Vegas and came up with two diaries in Phoenix and none in Las Vegas. Since each diary is representing approximately 1000 persons, that means that there are maybe a couple of thousand people who listened to KFI in the most populated areas that are skywave accessible... compared to way over a million total listeners in the market. This is just not enough for any advertiser to care about. It does not give measurable impact outside the market, and goes nowhere in satisfying the needs in the other two markets. The problem is, though, that there are a *lot* of East Overshoes out there. I'll say it again: No one is asking you to advertise East Overshoe Laundramat; the idea is to be aware of the sales in the local market that are created by non-local buyers. And nearly every East Overshoe has local stations. Since advertisers seldom buy ads on AM at night, and radio at night itself is not much used by advertisers, there is no gain for advertisers to use speculative, unsubstantiated data when they usually by with very complex reach and frequency matrix based systems that determine buys on cost per point in the target demo. Agencies are not going to rewrite their buying software toaccomodate a few listeners to a few 1 A AMs that get a couple of occasional skywave listeners. So, statistically, it is not a factor even if in reality one or tow people listen occasionally. Statistically, your odds of winning the Lottery are 0. The odds of someone winning the lottery, however, are quite high. But you are saying that because the odds of any individual winning is 0, the odds of someone winning must also be 0. It's a statistical fallacy. The metrics for ad buys are based on real listening in the home market. the software makes no compensation for out of market coverage. This is just not going to happen, and introducing a fluctuating variable hurts radio overall as it makes people doubt the medium. Radio is bought by market at the station level. Even network or syndicated radio is bought by the total of the individual markets, even in RADAR (an Arbitron network product). When you have, for example, 1.6 million listening to KFI in the LA market, the fact that maybe 3 or 4 people listened in Needles or Barstow or Bishop or somewhere way off in the wilderness is totally insignificant. Does not make a material change in either KFI or the people who hear ads on KFI. But that 3 or 4 might be much higher than that, but are pre-filtered by Arbitron. There is no filtering. The diary mentions are there to see. I just looked at them for two markets. the fact is, there are practically none of this type of listening mentions. The only "material change" that your advertisers care about is someone who makes a sale. The guy who owns a Porsche in Needles certainly isn't going to Fred's Garage in Needles to get it serviced -- he'll go to where it can be done, in LA. And your Porsche dealer advertising there might get his interest piqued. The guy with the Porsche in Needles already knows where to take it. Most radio advertising is for goods and services that are available in every market of any size in the US. We are talking Wal-Mart, Bed Bath and Beyond, Exxon stations, Heinz catsup, coke and Pepsi, Allstate agents, Ford dealers. People who live in Needles who shop rodeo Drive already know where it is. We are talking mass market, and the only way to reach most consumers via radio is by local stations. And, in most places in the Southwest, Mexican station interference has made the usefulness of clears on skywave pretty limited in the last few decades (KFI and KNX are unlistenable 150 miles from LA, for example) and in the Southeast, Cubans and Caribbean stations chew up WSB and WLW and stations like that most nights of the year... another reason why these stations do not even try to serve out of market listener groups. Perhaps -- that's a believable explanation. However, CKLW, targeting the American audience, had to contend with PJB being a flamethrower on that same frequency ALSO targeting an American audience. Actually, TWR on 800 was directional at South America at night. In fact, form 10 PM to 4 AM EST it was in Portuguese for Brazil. It did not aim at the USA at all. I have been there and owned a station on 805 in Ecuador that got hit every night by the directional beam of TWR. Usually CKLW won out in the northern states, but I recall one evening of freak atmospherics where CKLW was overwhelmed by PJB in Cleveland. I remember a 10 kw Venezuelan overriding WKYC on 1100 in Shaker Heights one night. Atmospherics do this on occasion. It is not normal. And CKLW when it had ratings was in an era when AM was bought differently and when AM was dominant to the extent of being about 95% of all listening. Except that we do extensive field research on a monumental level. It matters not a whit if the methodology is flawed. That's something I'll never see because it's a closely guarded secret. No, you will never see it. But the fat that there are 40 or so companies doing radio research for stations should indicate they know a lot about their listeners. Irrelevant. Your experience with Quest and the purposes of the survey were at odds. Maybe the did not want to know your feelings, just your actual behaviour... in other words, don't tell me what you feel, tell me what you actually did. The questions they could have asked were, "Have you lost telephone service in the last year?" or "How many times have you needed to contact qwest in the past 12 months for loss of telephone service?" or "Was your telephone service restored within 3 days?" or "Was your telephone service restored with only one service call placed?" Feelings aren't measurable in such a survey. The above numbers are. I have no idea what they were surveying, but it could have been anything. If they want a service satisfaction survey, they will do it. If they want to ask about interest in a new service, they will not ask about existing ones or about satisfaction. LA ad rates on major stations are in the $1000 to $2000 per spot range. In Riverside / San Bernardino, the Inland Empire separate market, the local stations sell for from $60 to a bit over $100 a spot. There is no way I can go in there and offer $2000 spots for the #5 station when the #1 station sells for $100 a spot. And that is why major metro stations do not sell in fringe markets, even if they cover them partly or fully. (sigh) here we go again. You don't sell ads to a local Riverside / San Bernardino location; you sell (and track) information regarding an LA business which may also be of practical use outside of LA. Not to Riverside, but *anyone* outside of LA. The example I come up with again and again would be J&R advertising on WABC. J&R is a New York City store with a national clientele. You should make use of that fact. (J&R isn't the only one in the known universe with these features.) Again, advertisers with an interest outside of the local market buy advertising in the other markets they care about locally. They do not use shadow stations to do this, as that is hit and miss, especially on geography. It is just the way buyers do business, and radio can not change this. Since it benefits so few stations, there is no incentive. For a while, we subscribed to the IE ratings, and tried to use the add on bonus numbers to sell with to make our stations more attractive. No way. All we got was a couple of hundred thousand in extra cost for the book, and no added sales. "We do not buy Riverside as part of LA for Radio... we buy it separately." It was not even good as a tie breaker to get an edge on a station with less than our Riverside delivery. Since advertisers do not care, and can not be persuaded and there are so few affected markets and stations, this is a non-issue. Even if it made sense, thousands of advertisers and agencies are not going to change just to pick up a few extra listeners from a handful of stations. There is no incentive. Clear Channel and its component parts literally saved AM radio. In fact, the name of the company reflects on its first purchase, WOAI in San Antonio, a bankrupt AM. They expanded by buying good AMs even in places like Wyoming and Montana and putting on good talk programming and, for all practical purposes, creating or significantly contributed to the model that saved AM. That's why listeners hold Clear Channel in such high esteem? I recall reading late last year how people have been flocking in droves to NPR, looking for something -- *anything* -- worth listening to. When you've chased your listener base to NPR, you've accomplished something. Actually, NPR ratings are downtrending. And most listeners have no idea of what Clear Channel is... they either like or dislike a specific station. Oh, I know, Clear Channel will continue to thrive for a while, since people *tolerate* -- not enjoy -- their product. Look: You want a local audience? Use a local medium, like FM. We should have done what Canada did and opened up a new, different band solely dedicated to digital broadcasting without butchering up the two BCBs we have. But we didn't. And now, people who complain will be ignored because they aren't local listeners. But those people who complain are real, just like your non-local listener base is real. And you will lose them, along with the 10 people who don't complain and just tune out. We did not have them to begin with on 13,300 of the US radio stations. Those that do do not care, so there is no loss. |
#5
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"David Eduardo" wrote:
your whole point is very confusing. And no Denver FM covers down to New Mexico. Raton Pass. Look it up. I know my state, sir. Picky. Absolutely. All generalizations are false, including this one. Those listeners along I-25 are transients traveling to and from cities like Denver. Pueblo does diddly along there, but Denver booms in. No Denver FM has a city grade signal (70 dbu) that gets south of Larkspur. 70dBu is a pretty serious signal. While that might be the ideal, you might find that even today's receivers can do well with less. None has a 60 dbu that gets more than 2 to 3 miles to the north of Monument. None even has a 54 (protected) contour that gets to Colorado Springs. Monument Hill casts a great big shadow over the Springs, but you continue south for another 50 miles and there's Denver again. Just like I can occasionally DX on inversions San Diego FM stations in Burbank or get a couple of Phoenix stations on FM in Prescott, there are no Denver FMs that get anywhere close to NM except on rare and occasional skip... in fact, all the Denver frequencies are duplicated with closer operations than Denver at nearly any frequency. At minimum they have powerful adjacents very close by. My personal experience differs. But that's okay -- next time I'm down that way, I'll just tell myself I'm hallucinating the entire time, or that it's amazing that there's some tropo happening *every time I'm in that area.* In other words, what they do doesn't reflect reality. Your "listener or tow [sic]" is probably more like 10 here, 20 here, 5 there, adding up to the hundreds to thousands. First, there are only a few stations that even get, consistently, outside their own markets. By your filtered numbers. Which I simply do not accept as an accurate reflection of reality. Use them all you want for your narrow view, but I believe your methodology is *fundamentally* flawed. It doesn't even necessarily have to be night listening, and I do not view the listener of MW BCB who does so purely for the program content as "DX." Especially when it doesn't have to be that far. Growing up in Cleveland, my parents' station was WJR, Detroit and mine was CKLW, Detroit/Windsor. The CKLW ratings were, for a while, good in Cleveland because the CHR stations there were on 1420 and 1260, both horrible AMs in suburban coverage, both to the east (neither night covers well even to Lyndhurst) and to the West as well. And in the time CKLW was a factor, FM was not. As soon as the FCC forced FM to develop, CKLW died in Cleveland, Sandusky, Toledo, etc. CKLW was not "Detroit / Windsor" It was a Windsor station always, and used "The Motor City" as a euphemistic ID point. It was a Windsor station, but it always announced as Detroit / Windsor. You may want to visit some of the many historical pages on CKLW before you make any claims as to what it did when. As for WHK and WIXY, they had their listeners. WHK targeted a different market -- country -- and WIXY wasn't as polished as CKLW but was vaguely similar in playlist-type. FM was certainly a factor at that time -- mid 70s -- but the target audience of CKLW and WIXY didn't have the money for FM receivers to get WMMS, WGCL, and WWWM. (At that time, WCLV was transmitting in quadrophonic and WWWM used Dolby FM. FM was a player, but for an entirely different level of income.) You can go through the Arbitron diaries for east Overshoe (every US county is rated at least once a year) and you will not find that WLW gets ratings. Because the listener count doesn't cross a certain threshold. The threshold is intended to make the results reliable statistically. One or two mentions could be form someone who vacationed a day or two out of town. No. Brenda Ann shared her experiences; I've described mine. Even you talk about having to discourage on-air talent from acknowledging someone from out of *your* definition of the market. Arbitron looks for a pattern of consistent, measurable listening within the market. If you add up the "outside groundwave" mentions you get nothing. "We've adjusted the model to not show any listeners in low-density regions, and now it tells us definitively that no one is there, anyway." Nice. And nearly every East Overshoe has local stations. Sure. This East Overshoe has one station that broadcasts the local church services; that one broadcasts the farm report info; the other is run as a labor of love. But they have no useful information. The East Overshoe *I* live in has no local stations. None. Nada. The previous owners of my house, non-techies by any measure, had some substantial FM antennas on the house to get their stations. The neighbors do, too. So, statistically, it is not a factor even if in reality one or tow people listen occasionally. Statistically, your odds of winning the Lottery are 0. The odds of someone winning the lottery, however, are quite high. But you are saying that because the odds of any individual winning is 0, the odds of someone winning must also be 0. It's a statistical fallacy. The metrics for ad buys are based on real listening in the home market. the software makes no compensation for out of market coverage. You can argue in a circle for hours, but you'll still be where you started. "The market is defined as *here*, and any sales outside of it don't count. We count 0 sales out of our defined market, so there's no out-of-market sales." This is just not going to happen, and introducing a fluctuating variable hurts radio overall as it makes people doubt the medium. I'm sure that AM radio is truly mysterious and frightening technology to your advertisers. At least, it is after *you* are done with them... Perhaps -- that's a believable explanation. However, CKLW, targeting the American audience, had to contend with PJB being a flamethrower on that same frequency ALSO targeting an American audience. Actually, TWR on 800 was directional at South America at night. In fact, form 10 PM to 4 AM EST it was in Portuguese for Brazil. It did not aim at the USA at all. I have been there and owned a station on 805 in Ecuador that got hit every night by the directional beam of TWR. Usually CKLW won out in the northern states, but I recall one evening of freak atmospherics where CKLW was overwhelmed by PJB in Cleveland. I remember a 10 kw Venezuelan overriding WKYC on 1100 in Shaker Heights one night. Atmospherics do this on occasion. It is not normal. Of course not. That was my point. CKLW's target was the northern U.S. They covered it, well and consistently. WABC seemed to have an antenna pattern change that put their coverage west and south for evening/night broadcasting. They were as reliable as sunrise. And CKLW when it had ratings was in an era when AM was bought differently ....and the "new, improved" method you espouse is soo much better, right? I have no idea what they were surveying, but it could have been anything. If they want a service satisfaction survey, they will do it. If they want to ask about interest in a new service, they will not ask about existing ones or about satisfaction. IIRC, it was after Qwest bought US-west and found out that they inherited all the record fines and customer dissatisfaction. I don't know for sure. But the questions were irrelevent, truly. I took the survey and laughed about it for a long time. (sigh) here we go again. You don't sell ads to a local Riverside / San Bernardino location; you sell (and track) information regarding an LA business which may also be of practical use outside of LA. Not to Riverside, but *anyone* outside of LA. The example I come up with again and again would be J&R advertising on WABC. J&R is a New York City store with a national clientele. You should make use of that fact. (J&R isn't the only one in the known universe with these features.) Again, advertisers with an interest outside of the local market buy advertising in the other markets they care about locally. They do not use shadow stations to do this, as that is hit and miss, especially on geography. It is just the way buyers do business, and radio can not change this. Since it benefits so few stations, there is no incentive. So J&R got where they are by advertising in every market across the country, right? For a while, we subscribed to the IE ratings, and tried to use the add on bonus numbers to sell with to make our stations more attractive. No way. All we got was a couple of hundred thousand in extra cost for the book, and no added sales. "We do not buy Riverside as part of LA for Radio... we buy it separately." It was not even good as a tie breaker to get an edge on a station with less than our Riverside delivery. In other words, the radio industry has trained its regular advertisers well, so you're not only thinking inside the box, you managed to nail it shut from the inside. Congrats. That's why listeners hold Clear Channel in such high esteem? I recall reading late last year how people have been flocking in droves to NPR, looking for something -- *anything* -- worth listening to. When you've chased your listener base to NPR, you've accomplished something. Actually, NPR ratings are downtrending. And most listeners have no idea of what Clear Channel is... they either like or dislike a specific station. Over what time interval? three weeks? three months? one year? three years? -- Eric F. Richards "This book reads like a headache on paper." http://www.cnn.com/2001/CAREER/readi...one/index.html |
#6
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![]() "David Eduardo" wrote in message et... Only those stations, like KOA, will be fully competitive because they cover the market. the rest willhave to figure out niche or brokered options to survive. Just as an aside, when I was 19 and living in Casper, WY, there was no local station that I could stand to listen to for more than a few minutes at a time. I worked for the local CATV company as an installer. Their trucks had no radios in them, so I was stuck with bringing my own. What I could afford was an old off brand 6 transistor pocket radio that I could leave on the dashboard as I drove around. My station of choice as I went about my workday? KOA. Loud and clear. Great daytime coverage, that. |
#7
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"Brenda Ann" wrote:
"David Eduardo" wrote in message et... Only those stations, like KOA, will be fully competitive because they cover the market. the rest willhave to figure out niche or brokered options to survive. Just as an aside, when I was 19 and living in Casper, WY, there was no local station that I could stand to listen to for more than a few minutes at a time. I worked for the local CATV company as an installer. Their trucks had no radios in them, so I was stuck with bringing my own. What I could afford was an old off brand 6 transistor pocket radio that I could leave on the dashboard as I drove around. My station of choice as I went about my workday? KOA. Loud and clear. Great daytime coverage, that. Doesn't matter -- David says you don't exist. :-) -- Eric F. Richards "This book reads like a headache on paper." http://www.cnn.com/2001/CAREER/readi...one/index.html |
#8
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![]() "Eric F. Richards" wrote in message ... "Brenda Ann" wrote: "David Eduardo" wrote in message et... Only those stations, like KOA, will be fully competitive because they cover the market. the rest willhave to figure out niche or brokered options to survive. Just as an aside, when I was 19 and living in Casper, WY, there was no local station that I could stand to listen to for more than a few minutes at a time. I worked for the local CATV company as an installer. Their trucks had no radios in them, so I was stuck with bringing my own. What I could afford was an old off brand 6 transistor pocket radio that I could leave on the dashboard as I drove around. My station of choice as I went about my workday? KOA. Loud and clear. Great daytime coverage, that. Doesn't matter -- David says you don't exist. :-) That is not skywave coverage, as Brenda Ann mentioned. Today, with computer noise, ignition noise, dimmers, and all manner of other items, the daytime coverage that was useful in the 60's is significantly reduced by RFI. |
#9
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![]() "Eric F. Richards" wrote in message ... "Brenda Ann" wrote: "David Eduardo" wrote in message et... Only those stations, like KOA, will be fully competitive because they cover the market. the rest willhave to figure out niche or brokered options to survive. Just as an aside, when I was 19 and living in Casper, WY, there was no local station that I could stand to listen to for more than a few minutes at a time. I worked for the local CATV company as an installer. Their trucks had no radios in them, so I was stuck with bringing my own. What I could afford was an old off brand 6 transistor pocket radio that I could leave on the dashboard as I drove around. My station of choice as I went about my workday? KOA. Loud and clear. Great daytime coverage, that. Doesn't matter -- David says you don't exist. :-) Oh, in 1964 Casper had 3 AM stations, two of which were class IV's and one was a daytimer. Today, it has 4 AMs, one a 50 kw station, and 11 FMs, 6 of which are 100,000 watters. There is relatively no need for listening to distant signals, especially since the 50 kw station carries most of the same programs as KOA in Denver. |
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